Privacy Policy

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our Site.

Personal Information

• Name, email address, phone number, and mailing address
• Business information (company name, contractor credentials)
• Account credentials
• Payment and billing information (processed securely by Stripe)
• Order history, quote requests, and preferences
• Communications with our team

Automatically Collected Information

• Device and browser information (type, operating system, language)
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies (see Cookies section below)

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our Site. When you first visit our Site, we present a cookie consent banner that allows you to accept or reject non-essential cookies.

Essential Cookies

Required for basic Site functionality (authentication, session management, security). These cannot be disabled.

Analytics Cookies

We use Google Analytics and Google Tag Manager to understand how visitors interact with our Site. These cookies are only loaded if you consent via our cookie banner. You can withdraw consent at any time by clearing your browser cookies and revisiting the Site.

How We Use Your Information

• Process and fulfill your orders, quotes, and deliveries
• Manage your account and provide customer support
• Send transactional communications (order confirmations, quote updates)
• Improve our website, products, and services
• Analyze usage trends and Site performance
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processing via Stripe, email delivery via Resend, hosting via Vercel)
• Analytics providers (Google Analytics) — only with your consent
• Law enforcement when required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights, including:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limits on how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent at any time (e.g., cookie preferences)

Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — request disclosure of the categories and specific pieces of personal information we have collected
• Right to delete — request deletion of your personal information
• Right to opt-out of sale — we do not sell personal information
• Right to non-discrimination — we will not discriminate against you for exercising your rights

To exercise any of these rights, please contact us using the information below. We will respond within 45 days as required by law.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Landsource Supply
2094 Horseblock Rd
Medford, NY 11763
info@landsourcesupply.com
(631) 646-9050